Federal Communications Commission
Client Alert
August 20, 2003
CLIENT ALERT
Dear Clients And Other Friends:
Companies large and small use fax machines as a quick, simple
and cost-effective way to distribute information to their customers
and other business contacts. Whether a sale, a simple change in
design, a new product line, or the availability of enhanced
services, companies turn to their fax machines to get the message
out. The good news is that you can still use your fax machines to
reach a large audience in a short amount of time. Before doing so,
however, you must comply with the new Federal Communications
Commission's revised rules and regulations, which place greater
restrictions on the use of fax machines for advertising. The new
rules and regulations were scheduled to go into effect on September
5, 2003, but due to the onerous burden placed upon companies as a
result of the changes explained below, the FCC reconsidered the
effective date. According to the FCC's August 18, 2003
Reconsideration Order, the effective date is now postponed and the
new rules and regulations will not go into effect until January 1,
2005.
The new rules require that any person or entity must obtain the
prior express invitation or permission of the recipient before
transmitting an unsolicited fax advertisement. An "unsolicited fax
advertisement" is defined as any material advertising the
commercial availability or quality of any property, goods or
services which is transmitted to any person without that person s
prior express invitation or permission. To comply with the new
rules, all persons or entities must obtain a signed, written
statement that includes the facsimile number(s) to which any
material may be sent and which clearly indicates the recipient s
consent to receive such material from the sender.
To obtain the required consent, the new rules permit the use of
the internet, trade shows, direct mail and direct contact with
recipients. To avoid running afoul of the old or new rules, we
recommend against requesting consent by fax (the consent forms can,
however, be returned by fax). In addition, consent may not be
obtained by providing a "negative option," or "consent unless
advised otherwise." In other words, a business can no longer send
material and require the recipient to call the sender if they do
not wish to continue receiving faxed materials.
Prior to the new rules, an "established business relationship"
with the potential recipient constituted the requisite consent to
receive faxed material. Under the new rules, however, you can no
longer rely upon an established business relationship.
Accordingly, even though a company has had a previous business
relationship with a potential recipient on a consistent and regular
basis, once the new rules go into effect, the sender must still
obtain the express invitation to fax advertising material.
Once the new FCC rules and regulations become effective,
failure to comply with the new rules may result in penalties,
including state and federal enforcement, along with a private right
of action which allows the recipient to sue the sender for $500 per
violation. Knowing and willful violations can result in triple
damages of $1,500 per violation. To avoid violating the new rules,
companies that regularly fax advertising materials should consider
their policies and procedures. First, consider sending a form to
each of your customers and contacts requesting that they consent to
the transmission of fax information. Keep these express consents
on file and only send solicited fax advertisements in the future.
For anyone who does not provide express consent, send unsolicited
advertisements only by regular mail. Second, consider how your
company responds to requests for information from your customers
and other contacts. Your employees should understand the new rules
and regulations, and require that the requesting party provide
express, written consent before faxing requested information.
Otherwise, send your material in the mail to avoid running afoul of
the new rules and regulations. Third, contact FagelHaber LLC to
discuss how we can help you to prepare a consent form or to educate
your employees to ensure that your company is complying with all
applicable FCC rules and regulations.
If you have any questions concerning the new FCC rules, the
Telephone Consumer Protection Act, or other related matters, please
contact Jamie Schwartz at (312) 580-2230, Robert Kamensky at (312)
580-2247, or any other attorney at FagelHaber LLC with whom you
have contact.
Please note that this Client Alert should not be construed as
legal advice or a legal opinion on any specific facts or
circumstances. The contents of this communication are intended
solely for general purposes, and you are urged to consult a lawyer
concerning your own situation and any specific questions that you
may have.
FagelHaber LLC
Reprinted and posted, with permission,
from FagelHaber LLC's "Client Alert,"
co-authored by attorneys Jamie B. Schwartz
and Robert N. Kamensky.
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